Leak detection for loss adjusters
Settle escape-of-water claims on evidence, not estimates.
Real-time moisture and flow monitoring with automatic shut-off that produces a timestamped record of cause, timeline and mitigation, so you can establish what happened and settle a claim faster and more fairly.
Live monitoring. Automatic shut-off.
38Sensors OK
2Caution
1Isolated
Live zones
Plant room – moistureDryOK
Riser 3 – flow14.8 L/minIsolated
Roof tank – temp4.2°CFreeze risk
Incoming main – flowNormalOK
Cause and timeline are hard to establish.By the time you attend, the water is gone and you are reconstructing events from a soaked building and conflicting recollections.
Mitigation is asserted, rarely proven.Policyholders say they acted quickly, but without a record there is no objective evidence of when the leak was found or isolated.
Investigation drags the claim out.Chasing facts that no one captured at the time lengthens the life of the claim and the cost of handling it.
Disputes turn on missing facts.Arguments over quantum, betterment and contributory neglect stall when the underlying timeline cannot be pinned down.
The AQUAIOT SolutionRequest a Consultation
Leak detection that gives you the evidence to adjust
An escape-of-water claim usually arrives with a soaked building and a foggy account of what happened. AQUAIOT replaces guesswork with a record: continuous sensing captures when and where a leak started, automatic shut-off shows when the supply was isolated, and every event is timestamped and exportable, so you can establish cause, timeline and mitigation from data rather than recollection.
Establish cause and timeline from data. Timestamped moisture and flow readings show when and where a leak began, so you can reconstruct what happened instead of relying on a policyholder account.
Prove mitigation with shut-off records. Automatic shut-off events show the supply was isolated promptly, evidence of mitigation that bears directly on quantum and any betterment argument.
Adjust faster with exportable records. Audit-ready logs are exported straight into the file, shortening investigation and supporting a faster, fairer settlement, on claims that now average around 7,500 pounds for a burst pipe.
Live leak status
Auto-isolation valve closed – Riser 3
Abnormal flow detected 03:14. Supply isolated, team notified.
Abnormal flow detected 03:14. Supply isolated, team notified.
How It Works
Three steps from first drop to evidence
Step 01
Detect
AQUAIOT moisture, flow and freeze sensors are deployed at the points water escapes. Every reading is timestamped and logged to the cloud over secure cellular or LoRaWAN telemetry.
Step 02
Alert and isolate
When moisture is sensed or flow goes abnormal, AQUAIOT raises an immediate alert by SMS, email and app, and closes the auto-isolation valve so water is stopped before damage spreads.
Step 03
Record
Every reading, alert and isolation event is captured in exportable, timestamped logs that integrate with CAFM and BMS, so evidence for insurers is ready on demand.
Capabilities
Everything a leak detection programme needs
Purpose-built for estates, facilities and risk teams protecting buildings against escape of water across single or multiple sites.
Moisture sensing at the risk points
Point, rope and tray sensors detect water at first contact under appliances, in plant rooms, risers and tank rooms, before it spreads.
Inline flow analytics
Continuous flow monitoring on the incoming main learns normal use and flags the slow weep or continuous draw a manual check never sees.
Freeze protection
Temperature monitoring on exposed and loft pipework warns before a freeze leads to a burst, so action can be taken in time.
Automatic shut-off
Auto-isolation valves close the supply the moment a moisture or abnormal-flow threshold is crossed, with manual remote override for the duty holder.
Multi-channel alerts with escalation
SMS, email and app alerts with role-based routing, so the right person responds day or night, on a single site or across a portfolio.
Open integration, no lock-in
Connects to BMS, CAFM and SCADA via RS485/Modbus or REST API, with audit-ready exportable records for insurers and owners.
Evidence & Assurance
Evidence your insurers and auditors expect.
Timestamped event timeline Proof of mitigation Audit-ready exportable records Secure encrypted telemetry
Book a Demo
No commitment. Talk to our engineering team.
Questions & Answers
Common questions
How does this help establish cause and timeline?
Timestamped moisture and flow readings record when and where a leak began, so you can reconstruct the sequence of events from data rather than from a policyholder account.
Can it prove mitigation?
Yes. Automatic shut-off events are logged with timestamps, giving objective evidence of when the supply was isolated, which bears on quantum and any betterment or neglect argument.
How does it speed up claims handling?
Audit-ready records export straight into the file, so you spend less time chasing facts no one captured and can move to a faster, fairer settlement.
Is the data defensible if a claim is disputed?
The records are timestamped and exportable, and telemetry runs over encrypted cellular and LoRaWAN with role-based access, so the evidence holds up when a claim is challenged.
Does it work with buildings already fitted out?
Yes. The sensors are retrofit-friendly and non-invasive, run over cellular and LoRaWAN, and expose APIs and Modbus so they fit existing buildings without major works.
Explore the AQUAIOT range
Related leak detection pages
Ready when you are
Adjust on the facts.
Tell us about the claims you handle and the evidence gaps you hit, and we will show how monitoring and automatic shut-off put cause, timeline and mitigation on the file.
Evidence for claims – Speak to an AQUAIOT engineer about your buildings.
Speak to an Expert